
Return
Your satisfaction is extremely important to us. If for any reason you are not completely happy with your purchase, we’re here to help and make the return process as smooth as possible.
🔄 How to Start a Return
To initiate a return, please email us first so we can assist you quickly and efficiently.
📧 Email: notino-discount@gmail.com
In your email, please include the following information:
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Your order number
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A clear description of the issue or reason for the return
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Photos or videos showing the problem (this helps us resolve your request faster)
Providing detailed information and clear images allows our support team to review your case promptly and offer the best possible solution.
📦 Return Eligibility
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Items must be returned in their original condition and original packaging
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Accessories and cables included in the box must also be returned
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Returns must be requested within 14 days of delivery, unless otherwise stated
💰 Refunds
Once your return request is approved:
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We will provide return instructions via email
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After receiving and inspecting the item, your refund will be processed
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Refunds are issued to the original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
🔧 Damaged or Defective Items
If your item arrives damaged or is not working as expected:
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Please contact us immediately at notino-discount@gmail.com
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Attach clear photos or videos showing the issue
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We may offer a replacement, refund, or alternative solution depending on the situation
📩 Need Help?
If you have any questions about returns, refunds, or your order, don’t hesitate to contact us. Our support team is always happy to help and will respond as quickly as possible.
Thank you for shopping with us — we truly appreciate your trust!